Privacy Policy

This privacy policy describes how JMT Technology Joint Stock Company, headquartered at 16th Floor, TNR Building, 54A Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam ("JMT Technology JSC") collects and uses your personal information related to JMT Technology JSC's websites, applications, products, and services (collectively referred to as "Our Products").

1. Personal information we collect

We collect your personal information while providing Our Products to you. The collection of your personal information will be carried out in accordance with this Privacy Policy and applicable personal data protection laws of the respective country.

Below are the types of information we collect:

• Information you provide to us: We collect any information you provide in relation to Our Products.
• Automatic information: We automatically collect certain types of information when you interact with Our Products. Information that we may automatically collect when you use our services includes (to the extent permitted by law): Device name, machine model, current software version, IMEI number, IP address, wifi SSID, mobile network information, battery information, account information, installed application information (e.g., package name, version, binary, ...), security issue reports.
• Information from other sources: We may collect information about you from other sources, including service providers, partners, and publicly available sources.

2. How we use personal information

We use your personal information to operate, provide, and improve Our Products. Our purposes for using personal information include:

• Providing Our Products: We use your personal information to provide and deliver Our Products and process transactions related to Our Products, including registration, purchases, and payments.
• Measuring, supporting, and improving Our Products: We use your personal information to measure usage, analyze performance, fix errors, provide support, improve, and develop Our Products.
• Making recommendations and personalizing experiences: We use your personal information to recommend Our Products that you might be interested in, identify your preferences, and personalize your experience with Our Products.
• Complying with legal obligations: In certain cases, we have a legal obligation to collect, use, or store your personal information.
• Communicating with you: We use your personal information to communicate with you about Our Products through different channels (e.g., email, chat) and to respond to your requests.
• Marketing: We use your personal information to market and promote Our Products with your prior consent and in accordance with applicable laws. We may display advertisements for Our Products based on your interests.
• Specific purposes requiring your consent: We may request your consent to use your personal information for a specific purpose when we contact you and other legitimate purposes permitted by law.

3. Collection and use of cookies

We use cookies, pixels, and other similar technologies (collectively "cookies") to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for additional purposes, including:

• Recognizing you when you use or sign in to our services. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
• Keeping track of your specified preferences. This allows us to honor your preferences, such as whether you would prefer to see a language option and your configuration.
• Conducting research and analysis to improve our services.
• Preventing fraudulent activity.
• Improving security.
• Delivering content, including ads, relevant to your interests on our sites and third-party sites.
• Measuring and analyzing the quality of Our Products.

Cookies allow you to take advantage of some of our essential features. For example, if you block or reject our cookies, you will not be able to use certain products, services that require you to sign in, or you might have to manually adjust some preferences or language settings every time you visit our sites.

Approved third parties may also set cookies when you interact with Our Products. These third parties typically include search engines, measurement and analytics providers, social networks, and advertising companies. These third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on our behalf.

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, both we and third parties will not be able to transfer cookies to your browser. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

4. How we share personal information

Information about our customers is an important part of our business, and we do not sell our customers' personal information to others. These third parties comply with this Privacy Policy.

• Third-party transactions: We provide you with services, software, and content provided by third parties for use on or through Our Products. You can tell when a third party is involved in your transactions, and when we will share information related to those transactions with that third party.
• Third-party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include: sending communications, processing payments, assessing credit and compliance risk, analyzing data, providing marketing and sales assistance (including managing advertising and events), customer relationship management, and training. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Additionally, they must comply with this Privacy Policy, data protection obligations in our agreement with them, and relevant privacy protection laws.
• Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, personal information generally is one of the transferred business assets but still subject to the terms of this Privacy Policy (or with customer consent). Also, in the event that JMT Technology JSC or substantially all of its assets are acquired by another company, your information will naturally become one of the transferred assets, to the extent permitted by law.
• Protection of us and others: We disclose account and other personal information when we believe it is appropriate to comply with the law, to enforce or apply our terms and other agreements, or to protect the rights, property, or security of us, our customers, or anyone else. This may include exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.
• At your option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

5. Location of personal information

JMT Technology JSC is located in Vietnam. Depending on the scope of your interactions with Our Products, your personal information may be stored in or accessed from multiple countries, including Vietnam. Whenever we transfer your personal information to other countries, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted under applicable privacy laws in the respective country.

6. How we protect personal information

At JMT Technology JSC, security is our highest priority. Our systems are designed with your security and privacy in mind.

• We have appropriate technical and security measures to prevent unauthorized access to or misuse of personal information. We also regularly work with security experts to update with the latest information on network security to ensure the safety of personal information. When collecting data, we store and protect personal information on our servers, and this personal information is protected by firewalls, access control systems, and data encryption.
• Your payment card information issued by financial institutions is protected by us according to international standards with the principle of not recording important payment card data (card number, name, CVV number) on our system. Your payment transactions are carried out on the relevant bank's system.

7. Internet advertising and third parties

Our Products may include third-party advertising and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, advertising, or services.

8. Access and choices

You can view, update, and delete certain information about your account and your interactions with Our Products. If you cannot access or update your information yourself, you can always contact us for assistance.

You have many choices about the collection and use of your personal information. Many of Our Products include settings that allow you to choose how your information is being used. You may choose not to provide certain information, but then you might not be able to take advantage of some of Our Products.

9. Personal information of minors

If you are under 18 years of age, you can only enter into a contract and consent to this Privacy Policy with the consent of your parent or guardian.

10. Personal information retention period

We keep your personal information to enable your continued use of Our Products, and for as long as it is necessary to achieve the purposes set out in this Privacy Policy, or as required by law (including for tax and accounting purposes), or to carry out other activities as previously notified to you. The specific retention period varies depending on the purpose of use, and we will delete your personal information in accordance with applicable law.

11. Contact information, notifications, and amendments

If you have any questions about privacy at JMT Technology JSC or want to contact our information controller, please contact us through our Contact page and we will try to answer your questions.

Our business changes constantly, and our Privacy Policy may also change. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all personal information we have about you and your account. We will never materially change this Privacy Policy in a way that would reduce the protection of personal information collected in the past without notifying affected customers and giving them a choice.

12. Additional information for the European Union

We provide some additional information about privacy, the collection and use of personal information of potential and existing customers in countries belonging to the European Union.

• Personal Information Controller. JMT Technology Joint Stock Company (located at 16th Floor, TNR Building, 54A Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam) is the controller of personal information collected or processed under this Privacy Policy.
• Processing. We process your personal information based on one or more of the following legal grounds:

  • Necessary to enter into a contract with you or with the organization you represent, to fulfill contractual obligations, to provide Our Products, to respond to requests from you, or to provide customer support;
  • Necessary to comply with legal requirements and obligations;
  • To respond to legitimate requests; or
  • Based on your consent.
• Your rights. Under applicable law, you have the following rights:

  • Ask if we are holding personal information about you and request a copy of that personal information and information about how it is processed;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information that is no longer necessary for processing purposes, personal information processed based on consent that has been withdrawn, or personal information processed in non-compliance with applicable legal requirements;
  • Request us to temporarily suspend processing personal information when the processing is inappropriate;
  • Object to the processing of personal data;
  • Request the portability of personal information that you have provided to us (excluding information derived from the collected information), where the processing of such personal information is based on consent or a contract with you and is carried out by automated means; and
  • Lodge a complaint with the competent authority.

You can exercise your rights of access, correction, deletion, request to suspend, object, and request for information portability by contacting us. If you wish to exercise any of these rights and you are our customer, please contact us. If you are not our customer, please contact us at the address in Section 11 above.

When you consent to our processing your personal information for a specific purpose, you can withdraw that consent at any time and we will stop any further processing of your data for that purpose.

• Transfer outside the European Union. When we transfer your personal information outside the European Union, we will do so in accordance with the terms of this Privacy Policy and applicable privacy protection laws. This may include the transfer of data under data transfer agreements that include Standard Contractual Clauses approved by the European Commission.

13. Examples of information we collect

Information you provide to us.

You mainly provide information to us when you:

• Search for, subscribe to, or purchase Our Products;
• Create or manage your account;
• Configure your settings for, provide data access permissions for, or interact with Our Products;
• Register for or attend a JMT Technology JSC event;
• Purchase or use content, products, or services from third-party providers through JMT Technology JSC's website or application (or other similar locations operated or provided by us);
• Offer your content, products, or services on or through Our Products or JMT Technology JSC's website or application (or other similar locations operated or provided by us);
• Communicate with us;
• Complete a questionnaire or other information request form;
• Post content on JMT Technology JSC's websites or applications or similar locations.

Depending on how you use Our Products, you might provide us with information such as:

• Name, email address, physical address, phone number, and other similar contact information;
• Payment information, including credit card and bank account information;
• Information about your location;
• Information about your organization and your contacts, such as colleagues or people in your organization;
• Usernames, aliases, roles, and other authentication and security credential information;
• Feedback content, testimonials, inquiries, and communications with us;
• Your image (still, video, and in some cases 3-D), voice, and other personal identifying characteristics when you attend a JMT Technology JSC event or use certain Products of Ours to the extent permitted and in accordance with the procedures and requirements of applicable law;
• Financial and business information; and
• VAT numbers and other tax identifiers.

Automatic information

We mainly collect information automatically when you:

• Visit, interact with, or use Our Products (including when you use your computer or other device to interact with Our Products);
• Download content from us;
• Open emails or click on links in emails from us; and
• Interact or communicate with us.
• Network and connection information, such as the Internet Protocol (IP) address used to connect your computer (or other device) to the Internet and information about your Internet Service Provider;
• Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;
• The location of your device or computer;
• Authentication and security credentials information;
• Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads;
• Our Products metrics, such as product usage, technical errors, reports, your settings, backups, API calls, and other logs;
• The content you have viewed or searched for, page response times, and page interaction information (such as scrolling, clicking);
• Email addresses and phone numbers used to contact us; and
• Identifiers and information contained in cookies.

Information from other sources

Examples of information we collect automatically:

• Marketing, sales generation, and recruitment information, including name, email address, physical address, phone number, and other similar contact information;
• Information about subscriptions, purchases, support, or other information about your interactions with our products, our services, or with third-party products related to Our Products;
• Search results and links, including paid product and service listings (such as Sponsored Links); and
• Credit history information.