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DVA Beauty Salon Chain
JMT Technology consults and implements ERP - CRM systems, optimizes on-premise infrastructure, and develops a SaaS platform for the DVA Beauty Salon Chain.
Context & Challenges
As a fast-growing beauty salon chain with nearly 100 branches operating simultaneously, DVA faced complex management challenges, including standardizing the ERP - CRM software system according to actual operations and dealing with increasing technology infrastructure costs. In addition to internal operational needs, DVA also aimed to standardize the management system to develop it into a commercial software product, serving not only internal needs but also the small and medium enterprise (SME) customer segment.
Key challenges:
The ERP – CRM system needed to be developed and standardized to closely match the entire chain's operational flow.
Controlling long-term technology infrastructure costs.
Transforming internal software into a subscription-based SaaS platform.
Implemented Solutions
1. Perfecting the ERP – CRM system for the beauty salon chain
JMT Technology participated in consulting and developing the ERP – CRM system, fully meeting the operational and customer care requirements of the DVA beauty salon chain.
2. Infrastructure migration from On-Cloud to On-Premise
To optimize long-term operational costs and increase data control, JMT Technology consulted on and implemented the migration of the system from a cloud environment to on-premise infrastructure.
Achieved Results:
Significantly reduced monthly infrastructure rental costs.
Greater autonomy in data management and security.
Ensured stable performance for the continuously operating ERP – CRM system.
3. SaaS Platform Development – Transforming internal software into a product
On the foundation of the standardized ERP – CRM system, JMT Technology continued to design and develop a SaaS system, helping DVA transition from internally used software to a commercial software product sold via subscription packages.
The SaaS solution includes:
Multi-tenant management (multiple customers/enterprises).
Subscription management, permission and feature control per package.
Flexible scalability according to customer size.
Ready for commercialization and market deployment.
Results & Achieved Values
Standardized and digitized all chain management activities on a unified ERP – CRM platform.
Optimized technology infrastructure costs, reducing long-term operational cost pressure.
Enhanced management capability and data-driven decision-making through centralized and transparent data.
Opened a new business development direction, transitioning from a software user to a SaaS product owner.
Want to create a similar success story?
Contact JMT Technology to discuss the most suitable solution for your business.